24 March 2021

Managing claims post lockdown

By Euromarine
boats docked at a harbour

You would think that with limited access to our boats, we’d be making fewer claims.

But life isn’t quite so simple. The majority of boating claims happen when a vessel isn’t actually being used.

During the lockdowns we have had in the past year, marina-owners have shown their worth keeping regular checks on boats and their moorings and alerting owners of anything that might look out of place.

But not all boat-owners keep their boats at marina, some are kept out on swinging moorings, on banksides or in places where owners just can’t get to them because of restrictions.

At Euromarine, we know that support for our clients when there’s a claim is essential. We work with our insurers to help ensure that they are as flexible as possible within their terms of cover, so that our clients are not penalised for issues that they can’t control.

We have recently seen repair work taking longer than usual. Sometimes this simply because staff have been furloughed as a result of the pandemic or because it takes longer to source spares as a result of Brexit.

It’s important that your boat insurer is able to help you when you need it most. Here at Euromarine, we make it a priority to ensure that our clients are looked after from the first moment a claim is submitted all the way through to the end.

We’ve published some frequently asked questions to assist with this or you can visit the claims section of our website for more information.

If you have any questions about an ongoing claim, please call us on 01843 603 345 and we will look into it for you.

If you are fortunate enough not to have had to make a claim and you’re looking forward to enjoying your boat once restrictions have eased, please check your vessel thoroughly to make sure she is in good condition. It’s better to take a little extra time checking that your boat is secure, safe and ready for use before you head out, as the last thing you want is to be is left “high and dry”.

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